At Fyxters, we take your privacy seriously. This policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.
Information We Collect
When you use our services, we may collect the following information:
Personal Information: Name, email address, phone number, and mailing address
Device Information: Model, serial number, IMEI, and details about the condition of your device
Payment Information: Credit card details, billing address, and payment history
Location Data: Your physical location when using our on-site service
Service History: Records of past repairs, service requests, and interactions with our technicians
How We Use Your Information
We use the collected information for the following purposes:
To provide and improve our repair services
To process payments and maintain billing records
To communicate with you about your repair status and updates
To match you with the nearest available technician
To send you promotional offers and updates about our services (you may opt out)
To analyze and improve our business operations and website performance
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Strict access controls for our staff and technicians
Physical security measures at our service centers
Important Note: While we take all reasonable precautions to protect your data, we recommend backing up your device before repair to prevent any potential data loss during the repair process.
Data Sharing and Third Parties
We may share your information with:
Our authorized technicians who will perform your repair service
Payment processors to complete transactions
Service providers who assist with our business operations
Legal authorities when required by law
We do not sell or rent your personal information to third parties for marketing purposes.
Your Rights
You have the right to:
Access and receive a copy of your personal data
Rectify inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict our processing of your data
Data portability (receiving your data in a machine-readable format)
Withdraw consent at any time
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at: